Everything You Need to Make a Referral
ELS is currently accepting referrals for all four services at our Newport News location. Our Hampton location opens October 26, 2026 — referrals are being accepted now for both sites.
Services Currently Accepting Referrals
All four services are open for new referrals as of today.
Center-Based Day Support
Structured day programming at our Newport News location (open now) and our Hampton location (opening October 26, 2026). Activities include skill-building, community outings, creative arts, recreation, cooking, and socialization.
Community Engagement
Supported participation in community activities, events, and outings. Individuals are supported to access their community in meaningful ways aligned with their interests and goals.
1:1 Community Coaching
Individualized one-on-one support focused on building independence in daily living, community navigation, and personal goal achievement.
Sponsored Residential
Home-based residential support provided by trained, caring providers. Individuals live in a family-like setting with a sponsored residential provider.
Waivers Accepted
ELS is approved to provide services under the following Virginia Medicaid waivers.
Community Living
Supports individuals who need a higher level of care to live in the community, including residential and day support services.
Family & Individual Supports
Supports individuals living with family or independently who need community-based services and supports.
Building Independence
Supports individuals who are working toward greater independence and need less intensive services to achieve their goals.
Who We Support
ELS serves adults (18+) with intellectual and developmental disabilities (ID/DD) throughout the Hampton Roads Peninsula. We are equipped to support individuals across a range of support needs — from those working toward greater independence to individuals who require more intensive daily support.
Not sure if ELS is the right fit? Contact our intake team — we're happy to discuss an individual's specific needs before a formal referral.
Referral Process
We've made the referral process as straightforward as possible.
Submit Referral
Complete our referral form with the individual's basic information, requested service(s), and waiver type.
ELS Reviews Documentation
Our intake team reviews the referral and any supporting documentation to assess service fit and availability.
Tour or Meet-and-Greet
We schedule a tour of our facility and/or a meet-and-greet with the individual and their support team.
Determine Service Fit
ELS and the support team confirm that the service is a good match for the individual's needs and goals.
Coordinate Authorization & Start Date
We work with you to coordinate waiver authorization and establish a service start date.
What to Include with a Referral
Submit these documents with or shortly after your initial referral to avoid delays.
- Current ISP (Individual Support Plan)
- Waiver authorization / LON (Level of Need)
- Recent physical or health summary
- Behavioral support plan (if applicable)
- Emergency contact information
- Transportation plan or Modivcare enrollment status
Ready to Refer an Individual?
Submit a referral online or call our intake team directly at (757) 550-5588. We follow up within one business day. Full documentation can be submitted after initial contact.